Privacy Policy for Creatv Design
1. Introduction Creatv Design (“we,” “our,” or “us”) values your privacy and trust. We are a subscription-based design agency committed to delivering high-quality design services while safeguarding your personal information. Please read this Privacy Policy carefully. By using our services, you consent to the terms outlined herein.
2. Data Collected
Data Storage Location We operate servers hosted in [Hosting Provider/Location] that adhere to data protection standards such as the GDPR for European Union residents.
Registration Data When you register on our website, we collect your name, email address, billing information, and any additional details you provide. You can access, edit, or delete your information at any time (except for your username). Our administrators also have access to this data for support and administrative purposes.
Subscription and Payment Data To manage your subscription, we collect payment information via our secure third-party payment processor, [Payment Processor Name]. We do not store your payment details directly. For more information, see [Payment Processor Name] Privacy Policy.
Project Data When you submit design requests, we collect files, content, and instructions necessary to complete your project. This data is kept confidential and used solely for service delivery.
Support Data Support requests submitted through our platform are stored in our ticketing system, [Support System Name], and are used exclusively to resolve your issues.
Analytics Data We use tools like Google Analytics to track anonymized website usage to improve our services. You can opt out using the Google Analytics Opt-Out tool.
3. Cases for Using Personal Data We process your personal information for:
Account verification and authentication.
Providing design services and customer support.
Processing payments and managing subscriptions.
Sending service updates, invoices, and promotional content (with your consent).
Ensuring security and fraud prevention.
4. Embedded Content Our site may include embedded content (e.g., videos, social media feeds) from third-party platforms. These platforms may collect data per their privacy policies. Relevant policies include:
5. Cookies We use cookies to enhance user experience and analyze site performance. You can disable cookies in your browser settings.
Necessary Cookies
cfduid (Cloudflare) – Security optimization.
PHPSESSID – Session management.
Additional Cookies for Logged-in Users
wp-auth – User authentication.
wordpress_logged_in – Session identification.
6. Data Access Your data is accessible only to:
Our authorized personnel for support and operational needs.
Our third-party partners (e.g., payment processors) under strict confidentiality agreements.
7. Third-Party Access to Data We share data only with essential service providers:
Payment Processors: [Payment Processor Name] for subscription billing.
Support Platform: [Support Platform Name] for customer assistance.
Analytics Providers: Google Analytics for usage tracking.
8. Data Retention We retain personal data as long as necessary for service delivery or as required by law. You can request data deletion via [info@creatvdesign.com].
9. Security Measures We implement SSL encryption and monitor systems for vulnerabilities to protect your data.
10. Your Data Rights
Access & Portability: Request a copy of your data.
Correction: Update incorrect information.
Deletion: Request data deletion (except where legally required).
11. Third-Party Websites We are not responsible for external sites linked from our website. Please review their privacy policies when visiting.
12. Legal Disclosure We may disclose personal data if legally required or to protect our rights and users’ safety.
Contact Information: For questions or data-related requests, email us at: [info@creatvdesign.com].
